My academic background provided a strong foundation in analytical thinking, system design, and digital technology. During my studies, I developed Read more skills in process optimization, problem-solving, and structured workflow development all of which directly support my expertise in automation and AI agent systems today.

At American Surplus Funds, I designed and implemented intelligent automation systems to streamline lead management and client engagement. I built Read more AI-powered agents using n8n to handle lead qualification, automate appointment booking, and manage customer follow-ups efficiently. These systems improved response time, reduced manual workload, and ensured consistent communication with prospects throughout the recovery process.