Refund policy

Every Doully item is printed on demand just for you. Because of this, we do not accept returns or exchanges for change of mind or incorrect size. Please check the size chart before ordering.

 

Damaged, defective or wrong items: if your order arrives damaged, misprinted or is not the item you ordered, contact us within 30 days of delivery with your order number and a clear photo of the issue. We will send a free replacement or issue a full refund to your original payment method.

 

Cancellations: orders can usually be changed or cancelled within 12 hours of purchase, before they go into production. Contact us as soon as possible.

 

Lost packages: if tracking shows your package as lost, contact us and we will help resolve it with the carrier.

 

To start a request, use our Contact page.